What's New

Stay up to date with all the things happening in cyberspace and how it affects your business.
Aircamp Free Site Listings and Why you should be on it

What is Aircamp and what MOM have actioned.

Who is Aircamp?
Aircamp is an Aussie designed App for searching & booking camping accommodation.  With the demise of Turu (I know, I know. . .

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Digital Marketing Service Website Management

Search Engine Optimisation explained...simply!

Do you know the difference between Search Engine Optimisation (SEO) and Search Engine Marketing (SEM)?

These two words sound similar and are often used interchangeably, but they are so different to each other!

Keep reading below to find out what SEO means. 

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Social Media Mobile Friendly

Customer retention and relationship management

Retaining customers is a lot more cost effective than acquiring new ones which is one of the main reasons relationship management and complaints handling is so important. The above example showcases how easy it can be to turn a complaint around with the right strategy. Do you have a retention strategy in place?

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AusIdentities profiling tool

Who's Who in the Zoo?

Understanding and accepting differences in personality types and patterns of behaviour can be a crucial aspect of your business when engaging with your clients and customers.  It is also fundamental in maintaining a healthy and productive work space environment.

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Coffee and Motivation

How NOT to set up your auto-responder email

Spring is finally here and we’re sure many of you just can’t wait to hit the road with a splendid holiday in sight! But before you let go of all responsibilities and head off, it’s always a good idea to set up an auto responder for your email account. This way you avoid getting back to an inbox flooded with important emails that should have been dealt with days ago.

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why use video in social media

Why use Video in Social Media?

In today’s world of social media, especially on Facebook, it is vital to remain in the news feed of your target market.  As you know, Facebook has been slashing organic reach for years.  Research conducted by Olgivy & Mather shows that changes to Facebook’s algorithm has reduced the average exposure of unpaid posts from 12% in October 2013 to around 6% in February 2015.

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12 Steps to Handling an Angry Customer

Whether we want it or not, unhappy customers are part of business. Handling grumpy people is never fun, but there are a few things that can help along you when confronted by the not so happy campers.

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