Whether we want it or not, unhappy customers are part of business. Handling grumpy people is never fun, but there are a few things that can help along you when confronted by the not so happy campers.
Find out moreUnderstanding and accepting differences in personality types and patterns of behaviour can be a crucial aspect of your business when engaging with your clients and customers. It is also fundamental in maintaining a healthy and productive work space environment.
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Find out moreSpring is finally here and we’re sure many of you just can’t wait to hit the road with a splendid holiday in sight! But before you let go of all responsibilities and head off, it’s always a good idea to set up an autoresponder for your email account.
Find out moreWe are always looking for ways to do things more efficiently and achieve better results for our clients. Our monthly reporting gives a snapshot comparison of primary KPI’s including website traffic, electronic mail responses, online reservation and social data and other initiatives that we action.
Find out moreDo you know the difference between Search Engine Optimisation (SEO) and Search Engine Marketing (SEM)?
Find out moreInstagram for business, especially for those in the tourism, retail and hospitality sectors, is booming. Read below on why it is so, and how you can be part of this social media platform.
Find out moreIn today’s world of social media, especially on Facebook, it is vital to remain in the news feed of your target market. As you know, Facebook has been slashing organic reach for years. Research conducted by Olgivy & Mather shows that changes to Facebook’s algorithm has reduced the average exposure...
Find out moreOur clients entrust us to proactively manage their online brand and presence. But this is more than just websites, Facebook and TripAdvisor. It also includes Pinterest. No doubt you’ve heard about Pinterest but read below to find out exactly what it is and how can it be used for your business.
Find out moreDid you know that if you’re ever forced to withdraw money from an ATM, you can notify the police by entering your PIN in reverse? The machine will still dispense the cash but unknown to the robber the police will be immediately dispatched to help you. Great news! Hang on,...
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