Practical RMS expertise for accommodation operators.
MOM is a certified RMS training partner with more than 10 years of registered partner experience. We specialise in trust and owner accounting for accommodation operators, alongside onboarding, rate loading, team training and ongoing system support.
Certified Partner
Over 10 years as a registered RMS Training Partner.
Industry Entry Workshops
Designed for people entering the Australian Accommodation Industry or existing operators looking to add RMS skills. Sessions run monthly at varied times.
RMS has developed reservation management systems for over 30 years and is MOM's preferred PMS. It supports real-time online bookings from property websites, global distribution systems, and third-party travel sites.
Register for Workshop (opens in a new tab)Foundation Skills
Learn the system from the ground up.
Combining hands-on operational training with broad PMS experience across Australian properties, our workshops give you the practical knowledge you need to run your front desk confidently.
- Real-world scenarios and hands-on operational training.
- Broad PMS experience across varied Australian properties.
- Suitable for complete beginners and operators upgrading systems.
Training & Support
Support shaped around your property.
From one-off Zoom sessions to ongoing monthly retainers, we provide the level of help you need.
Ad-hoc Training
$140 +GST / hour
Flexible remote training via Zoom when you just need a few things sorted out. Sessions can be recorded for your team to reference later.
- Remote via Zoom
- Can be recorded
- Focus on your immediate needs
Existing Client Training
$375 +GST for the full 3-hour prepaid block
A 3-hour prepaid package for existing MOM clients. Draw down on the hours as you need them, with no expiry date.
- 3-hour prepaid block
- Use hours as needed
- No expiry date
RMS Support Retainer
Custom scope
Ongoing training, outsourced tasks and super-user upskilling. Month-to-month arrangement with no lock-in contract.
- Ongoing staff training
- Super-user upskilling
- No lock-in contract
Need onsite training? We can come to your property. Ask MOM for details.
Rate Loading
MOM can load your rates for you, or teach your team how to do it efficiently.
Our goal is to build a tidy, simple system based on your property's actual rate structure, avoiding unnecessary complexity that causes headaches later.
Revenue Management
Our Revenue Management Service Bundle combines revenue management, historical analysis, and hands-on property management experience.
We provide deep support for your rates, availability, restrictions and promotions.
Read more about Revenue Services